PROPRIETARY & CONFIDENTIAL · © NGA911.
5.5-day / 44-hour foundation course for Philippine 911 telecommunicators, mapped to NHTSA Minimum Training Guidelines and cross-checked to APCO ANS 3.103.3-2025 and NFPA 1225. Train-the-trainer edition.
Nexis Academy
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The training division of NGA911
Train for the console.
Certify with confidence.Professional 911 telecommunicator training — standards-built, delivered online, and drilled against an AI caller that talks back.
Trainee log in Explore the courses22Modules93Protocol cards170+Interactive activities2-yrCertification cycleStandards-aligned curriculum
Twenty-two modules covering every core discipline of the console — call processing, life-safety instructions, radio, crisis callers, legal concepts, and quality assurance — built to the National 911 Program guidelines and aligned to APCO and NFPA standards.
Practice like it’s real
Work a 93-card protocol library in the Guide Card Trainer — including live practice calls where an AI plays the caller, in its own voice, and a training supervisor reviews every question you asked.
Certify & stay current
A proctored final exam and a Certificate of Completion valid for two years — with recertification and full-course retake built into the platform, so skills never go stale.
About NGA911
NGA911 builds next-generation 911 technology — the NEXiS platform that connects callers, telecommunicators, and responders. Nexis Academy is where the people behind the console train: the same standards-first approach, applied to the human side of emergency response. Your agency assigns your course below. Visit nga911.com →
Available courses
PROPRIETARY & CONFIDENTIAL · © NGA911.
5.5-day / 44-hour foundation course for US 911 telecommunicators, aligned to the National 911 Program Recommended Minimum Training Guidelines and APCO ANS 3.103.3-2025, cross-checked to NFPA 1225. Train-the-trainer edition, US standards.